Simple 1300 Numbers
Have you wondered what the benefits of 1300 or 1800 phone numbers are?
How can they help your customer-focused business or service?
These numbers operate the same as internet domain names, so the service just lives in cyberspace and you point it to your webserver where your website lives – this is where David Thomas comes in.
As Australia’s leading cheap 1300 number service provider, David’s Simple 1300 Numbers offers an easy and effective way for businesses to increase their inbound calls and streamline the process of managing these leads.
1300 Numbers are virtual numbers, meaning they only exist in the telecommunications cloud. These virtual numbers are very popular for call centers when they are in one or more countries in different time zones, allowing you to deliver 24/7 service.
One of the great advantages of having a 1300 or 1800 number is that they are not “tied” to a physical equipment the way regular mobile numbers or landline are.
The number of companies using phone words has gradually been on the rise – phone words are a revolutionary marketing tool. As a result of the ease of use of phone words, companies have had to jump on the phone word bandwagon to get more loyal clients.
David has been an entrepreneur for a long time and says he loves the innovation of finding something the market needs and then finding a way to fill that need in a commercially viable way.
A self-described “tech head” David is passionate about the telecommunications industry and taking complicated or “hard to deliver” product and making them accessible.
Operating from The Sunshine Coast in Queensland, David says the Internet has provided a “level playing field” for entrepreneurs like him.
“With easy and quick access to the Brisbane market and the unlimited options of online marketing across Australia, I really do believe you can create a successful business from where you want.” David says.
One of the key strategies I use in business is to take complicated or hard to deliver products, give them a generous coating of technology and then build that sales channel to drive sales.”
One of these examples is his leading business Simple 1300 Numbers.
David is able to simplify a seemingly daunting process of businesses taking the plunge to get a 1300/1800 number.
“Many people think it’s too complicated to set up something like a 1300 number for their business but that’s where we come in to make the whole process easy, affordable and less daunting.”
You have two choices with 1300 or 1800 numbers – there’s the standard number and the ‘premium choice’ where you can incorporate a word like 1300PIZZA to help drive customers to your service or business. The brand recognition that comes from a memorable word that you reinforce with customers is invaluable. In fact it’s one of the most powerful marketing tools available.
There’s no geographical “tie” to these numbers either. This means it’s so easy to remember a number using 1300. This is inevitably a boost for your business – no area or country codes to remember.
When calling landlines, there are local prefixes to consider, however with 1300 numbers they are nationwide numbers, easily portable and have no extra costs for callers anywhere in Australia.
The competitive nature of business means that securing a memorable word number is done via an auction system. So, if the word you want associated with a number for your service is highly sought after or if there’s other competitors in the market space, you will need to act promptly.
It’s not just the phone numbers that Simple 1300 Number provides – David’s passion for the telecom space and his talent for innovation and customer service means that there are also ‘add-ons’ to give your business and/or service a competitive edge.
An example of an ‘add-on’ that will add value to your 1300/1800 number service is Live Answering. The service provides an operator who will take calls using a greeting script, as if they work for the business. The operator will talk with the caller to obtain their details and brief message. The collected information is then emailed and sent via sms to the services owner. This service frees up a lot more time for you to concentrate of the tasks you need to do to market your business better.
Another ‘Add-On’ that’s great for your 1300 Number service is Call Recording services – inbound telecommunications services for use with your business. This is a very flexible product allowing you to utilize advanced features such as: Call Recording, Voice To Email, Recording Announcements, Static Caller ID, Call Overflow and Time-Based Routing.
David says utilising these types of add-on services is a smart way to do business.
These 1300 and 1800 numbers are not just for managing inbound calls. In fact if you only use these numbers for this purpose you are selling your business short.
One of the main advantages of these numbers is their effective in-built reporting options that can give you nuggets of valuable data like the length of the call, who is calling, where they are calling from, and when they are calling. These insights can assist you in measuring the success of your business marketing channels and campaigns.
One of the main advantages of these numbers is their effective in-built reporting options. Call details like the length of the call, who is calling, where they are calling from, and when they are calling can assist you in measuring the success of your business marketing channels and campaigns.
Simple 1300 Numbers offers the client as much – or as little involvement and control as they want.
One of the many attractions of Simple 1300 Numbers is that its signup and service maintenance systems are all online.
This virtual system will suit small, nimble companies with a main focus is on production of a commodity but also needs phone answering services. This system acts as a virtual assistant and to focus more on value production.
Clients can manage every aspect of their service themselves.
“And if that level of control isn’t something that makes you comfortable, it’s no problem,” says David.
”Just give us a call or send an email and we will take care of it for you. That’s the whole point, you can be as involved or un-involved as you want.”
Simple Telecom was David’s first business – one that proved incredibly successful and he holds a great fondness for this venture. He’s like many successful entrepreneurs where they never forget their first great success and value the challenges and grit that it takes to be successful.
David leveraged the success of Simple Telecom to build his entrepreneurial empire that includes Simple 1300 Numbers.
He prides himself on the expertise of his staff and their product and technical knowledge.
“Our front-line phone guys are the most knowledgeable people in the place,” David says.
David’s success proves you don’t have to be located in the big cites to be a business dynamo. He lives an envious lifestyle on the Sunshine Coast with his young family.
Technology coupled with his ambition an knowledge of the telecommunications industry has meant that David is a leader in the services he provides, in particular the provision of 1300 numbers.
“With easy and quick access to the Brisbane market and the unlimited options of online marketing, I really do believe you can create a successful business from where you want,” David says.