Aussie-owned number provider

A phone number your customers remember.

Get an affordable Australian 1300 or 1800 number from just $10 a month — with call recording, voicemail-to-email, call alerts and more, for businesses of every size.

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Prefer to talk? Call 1300 858 751

1300 & 1800 numbers from $10/month
No lock-in contracts
Set up in minutes

What we do

Australia's simple numbers

One easy provider for the numbers that make you easy to reach.

1300 Numbers

Shared-cost virtual numbers with call routing, IVR, voicemail-to-email and call recording.

Explore 1300

1800 Numbers

Toll-free for your customers — they call free; you pay a simple per-minute rate.

Explore 1800

Phonewords

A memorable number that spells your business — like 1300PHONEWORD or 1800STAYCOOL.

Find a word

Call Tracking

See exactly which ads and campaigns drive calls, with numbers from 40+ regions.

Track your calls

Getting started

Set up in 4 easy steps

From signup to connected — most numbers are live in minutes.

Choose a plan

Pick a 1300 or 1800 plan that fits your budget.

Add services

Add call recording, keypad dialler, click-to-call and call tracking.

Complete the form

Select your service location, plan type and other details.

We connect you

After payment our team processes your request without delay.

Built for Australian business

Everything your 1300 or 1800 number comes with

Smart, free features on every inbound number — routing, reporting and more.

Smart routing

Time-based, state, region and percentage call-splay routing to the answer points that suit you.

Voicemail-to-email

Missed calls are sent to your inbox as a message or audio file — even after hours.

Call recording

Record calls for quality, training or compliance, with easy playback in your console.

Call overflow

Dials a list of numbers in order so a busy or unanswered phone never loses a caller.

Online reporting

Detailed call reports in your simple online customer console.

Live answering

Answer with the phone system you already use — office, mobile or hosted PBX.

What our customers say

As an online flooring retailer, precise and reliable communication with our customers is crucial. Since switching to Simple Telecom over five years ago, our 1300 number has significantly improved how we handle customer interactions — no dropped calls, no missed opportunities.

Clem — Online Flooring Store onlineflooringstore.com.au

The setup was straightforward, and their service has been seamless. We never have to worry about missing a call — our 1300 number gives us a truly professional touch.

Brad — Digital Hitmen digitalhitmen.com.au

It's exactly what we need in a fast-paced, service-based business like ours. Our 1300 number keeps us reachable 24/7 across Melbourne.

Frank — Fast Melbourne Towing fastmelbournetowing.com.au

Having a 1300 number from Simple Telecom has made it easy for our customers to reach us anytime. A professional, reliable image for our business.

Muhammad — Fast Sydney Towing fastsydneytowing.com.au

Simple, transparent pricing

1300 plans from $10 a month

No setup fees, no hidden charges. Call rates are per-minute and charged per-second.

Prepaid

$10 /month

$5 call credit, prepaid only
1300 & 1800 variants
Per-second charging

Cap39

$39 /month

250 fixed + 100 mobile minutes
10c/min landline calls
Included value until used

High Volume

$99 /month

$99 call credit
5c/min landline calls
Ideal for high call volumes

Frequently asked questions

How do 1300 numbers work?

1300 numbers are virtual numbers — they live in the telephony cloud and you point them to any office phone, mobile or phone system you choose.

Are 1300 numbers toll-free?

No — 1300 numbers share the call cost between the caller and your business. For free customer calls, choose a 1800 number.

Can I use my number outside Australia?

1300 and 1800 numbers can only be dialled from within Australia. For overseas callers we recommend a dedicated +61 number.

Which is right for me, 1300 or 1800?

1300 numbers share the call cost and suit businesses of all sizes. 1800 numbers are free for callers and suit after-sale service.

Explore our guides

Get the answers with our comprehensive guides:

1300 Number Costs — understand pricing from $10/month, call charges and fees to avoid.
1800 Number Costs — the toll-free pricing guide. Free for customers, affordable for business.
How 1300 Numbers Work — complete guide to virtual routing, features and setup.
How 1800 Numbers Work — everything about toll-free numbers: routing, costs and troubleshooting.

How to choose: 1300 or 1800?

A 1300 number

Isn't a toll-free number
Cost of the call is shared between caller and account holder
The call rate depends on local carrier charges
Suitable for businesses of all sizes

A 1800 number

Is totally free for callers
The account holder pays the cost of the call
Best for businesses that offer after-sale service
Portable, with no geographic boundaries

Get your number today

Set up in minutes with no lock-in. We'll help you choose the right number for your business.

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