1800 Numbers

1800 numbers offer free calls to your customers, whether they're calling from a landline or a mobile number. As the business owner, you pay a per-minute rate to receive a call, which varies from about 4c to 35c per minute. The standard 1800 number has the same features as other inbound numbers — including routing your 1800 number to the same phone system you already use.

1800 numbers are specific to Australia and can only be dialled from phones within the Australian telecommunications network. If you do need a number that callers outside Australia can reach, we suggest a dedicated +61 number — we can supply one with a full set of routing options.

First, decide what type of number your business needs. We provide two options: a Free number (the easy, simple option — you are unlikely to get a number that spells a word, but the process is quick) or a Phoneword (if you want a 1800 number that makes a word, or a specific pattern or sequence — the buying process is an auction and takes a couple of weeks). Once you've chosen, you need a company to connect and host the 1800 number for you — that's where we step in.

Yes you can. We provide services to countless Australian business people who do exactly this. Call rates can be more expensive than making outbound calls, so this is best set up as a way to capture your customer details and then call them back.

We are, of course! Simple Telecom has specialised in supplying 1300 and 1800 numbers to Australian business for over a decade. We created the online signup, the online customer-service management console, and provide the best, simplest product offering on the market — great service, simple and easy, great pricing, advanced addons, and online detailed reporting.