Not geographically locked
Utilising a 1800 Number as your primary business number will release you from any geographical restrictions. As 1800’s can be routed anywhere, this means when you move your office from one location to another, you can just update your 1800 routing rather than advertise a new number, and then avoid having to contact all your customers advising them of the updated contact number.
Want to add some Quality Assurance to your customer experience? Turning on Call Recording (And advising everyone of the call being recorded) is a great way to get feedback through to management and operators. Or maybe you just need it for historical or record keeping purposes? Either way – this is a free addon available to Simple Telecom customers who have a 1800 Number.