FAQ
- – A monthly fee eg. $10/month
- – A per minute rate for receiving calls
The pricing listed is for answering calls in Australia and they are listed excluding Goods and Services Tax (GST) and they are listed PER Minute. The pricing is calculated on a per second basis, so if you call is only 10 seconds long, you will only pay for 10 seconds at the given call rate.
Sorry, Simple Telecom doesn’t have any unlimited plans – however the $99 plan does include a lot of dollar value + post the included value the call rates are very competitive.
David will always recommend the cheapest plan, $10/month Prepaid Only plan. You can always move up a plan if you are getting more calls! The only exception to this is when you are confident you are going to get a stead volume of calls (ie. Due to seasonal event, or marketing campaign) or if you are porting.
We explain the differences in detail on {this [insert link]} page, but to be brief – there is no real difference from a price or function point of view, it is really just what you feel your target market may feel about a 1800 Number over a 1300 Number bearing in mind there is a few generations of consumers out there who may not fully understand the difference with either option. When in doubt, David generally leans towards using a 1300 Number primarily because they are much more widespread and common.
Having said that – if you are looking for a premium number and a combination of numbers is available in a 1800 Number – this would be my first preference over a generic 1300 Number as the brand power for your business is worth it.
Usually its within minutes (opt for standard number, use Prepaid payment option). If you are porting, it can take anywhere from 4 to 8 business days to port. If you are activating a premium number purchased from the ACMA (www.thenumberingsystem.com.au) then these can take 4 to 8 business days as well.
Well we don’t aim to be the cheapest on the market, Simple Telecom is a well established market leader in the dedicated Inbound Telecommunications space. This positioning over the past decade has given us access to Tier 1 carriers and the buying power that Simple Telecom has now allows us to pass on sharp pricing to all our customers.