1300 Numbers are virtual numbers, meaning they only exist in the telecommunications cloud. This means they aren’t physical, like your office phone, your mobile or your home phone. 1300 numbers operate the same as internet domain names, so the service just lives in cyberspace and you point it to your webserver where your website lives.

Ok, so that’s how they technically work, from a practical point of view all you really need to know is where you want the 1300 number to connect to. Most customers just connect their 1300 number to their office phone or mobile phone – which ever is more practical to there business.

1300 numbers are specific to Australia and can only be dialled from phones within the telecommunications network in Australia. If you do need to provide a phone number for callers outside of Australia, we suggest providing a specific +61 number for this task. We can supply you a dedicated number for this that has a full set of routing options just like the 1300 number does. The services is called “Line Hunt” and is available for $10 per month. For more details on Line Hunt you can contact us here. You can connect your 1300 number to almost any international destination. Different pricing applies depending on the destination country, view our Pricing for more information on International costs. 

The first step in getting a new 1300 number for your business is to decide what type of number your business needs. We provide you with two options, one is simple and the other has more details to lock in. 

1. Free Number: This is the easy and simple option. You are unlikely to get number that spells a word, but the process is simple and quick and we will work with you to get the best number for your business.
2. Phoneword: This is the option if your after a 1300 number that makes a word or a specific pattern or sequence of numbers. The buying process is an auction and takes a couple of weeks.

   Once you have selected what type of number you want, you need a company to connect and host the 1300 number for you, that is where we step in. Allow us to host your number and connection and realise just how easy Simple Numbers can make this process for you and your business. 

Yes you can.

We provides services to countless Australian businesses people who do exactly this. The call rates however can be more expensive than making outbound calls, so this is best setup as a way to capture your customer details and then call them back. 

We are of course!

Simple Telecom has been specialising in supplying 1300 and 1800 numbers to Australian business over a decade. We have innovated the online signup, online customer service management (Simple Console) and provide the best and simplest product offering on the market.

Here’s a few more reasons why:

• Great service
• Simple and easy 
• Great pricing
• Advanced addons
• Online detailed reporting