Phonewords
Get affordable 1300 or 1800 phonewords
What are Phonewords?
Phonewords are the name for inbound numbers that create a recognisable word when the numbers are converted to letters. There are 3 types of inbound numbers that can be used as prefixes for Phonewords.
1300 Numbers
1800 Numbers
13 Numbers
Each of these are best suited to specific markets which we will unpack below in detail. It’s also worth mentioning now that the 13 variations carry a hefty government annual levy, so the cost of these needs to be offset by the strength and memorability of the selected Phoneword.
Commonly, you can expect to pay a lease fee to utilise the Phoneword for your business and a monthly service fee for it to be connected. Simple Telecom can assist you with the entire process, from a starting place of searching for a number and all the way through to getting it connected to your business so you can start advertising and receiving calls from your customers.
The Benefits of Phonewords
- Brand recognition is commonly cited by Simple Telecom customers as the driving reason for selecting a Phone Word.
- Branding security is the second most common reason
- Reporting functionality
- Extended features that come included for free with the Phoneword
- 5.5x more memorable than conventional numbers
- More likely to be passed on in a referral from your existing customers
- People know that Phonewords are not free, so they associate that with an established and trustworthy brand
- More repeat business in the long term as marketing efforts can stack around the phone word
How much do Phonewords Cost?
- Phonewords start at $40/month (or more), on top of your 1300 plan. This would make the cheapest option for numbers starting at $50/month (all excl. GST)
- If this is outside the budget – don’t worry, you can just opt for a free standard number, which is numbers starting at $10/month for the average small businesses
- No matter what you pay for your number lease fee, ranging from 0 – 500 per month, you can expect the same great quality service to host and connect the number
- Simple Telecom includes a great range of free add-ons that you can use at your discretion for your service and a full control panel allowing you to adjust the configuration as you require without engaging with support
- We offer excellent pricing and a full self service platform for your new Phoneword
Features we offer
Simple 1300 Numbers offers a variety of features with the 1300 and 1800 numbers so you can enjoy ultimate benefits by taking these numbers with us.
Intro Message
A professional greeting promotes your business and enhances caller experience.
Call Alert
Call logs track received calls, and alerts prevent missed data.
Call Recording
Helps train employees and improve customer satisfaction through feedback.
Voice to Email
Voice-to-email sends voicemail messages to keep you updated on missed calls.
Call Management
We simplify call management with features like overflow and forwarding.
Geographical Routing
Route calls by region to prevent overflow at a single point.
How to choose a Phoneword
- The first tip would be to just add a 4 to the start of the word. Say you are after 1300 SIMPLE and you find it’s unavailable (this is just an example) then you could try for 1300 4SIMPL. You can make use of the over-dialling feature available and actually present the number as 1300 4 SIMPLE on your website/business card, but the underlying number would just be 1300 474 675
- If 4 isn’t available, our next favourite option is 0, so 1300 0SIMPL. Now we are really getting creative, but maybe just use the search feature for “SIMP” and see if anything good comes up? But honestly, if you are at this point I’d suggest brainstorming other product names or variations or just going for a free number because it just doesn’t have the same impact.
- Simple Telecom has been doing inbound numbers for so long now that we are well connected with the larger companies who own the majority of the premium numbers or Phonewords.
- If you find a great number and someone else already owns it (high word value) and it’s available for lease, we advise not contacting them directly – get Simple Telecom to do it on your behalf. We arrange a profit share deal with them and we will be able to pass on guaranteed savings to you rather than you going direct. As soon as you go direct, the gig is up and we won’t be able to help.
Frequently Asked Questions about Phonewords
Simple Telecom will assist you at every step of this process. If you are purchasing a number that Simple Telecom is offering then we do absolutely everything for you. If you already have a number, then we can port it or activate it for you. Give us a call and we can discuss the finer details.
The ACMA is the government body responsible for setting the rules for telecommunications (in this context, they also have other responsibilities). They are known as the Australian Communications Media Authority and they collect the allocation charge for all appropriate numbers. They control the numbers and which telcos have access to the various numbers available. It is all very complex, so let’s just finish this point – “Simple Telecom ” was founded with the ideology of making telco stuff simple, so rather than explain it just let us do our thing and pass on the great pricing.
If you are in the market to secure a new number for your business, you absolutely should check the availability of an exact match Phoneword for your business, or for your product or preferred brand. If a great number isn’t available, then consider opting for a regular number. You can expect to get more calls and more customer engagement through word of mouth response rates as a result of having an easy to remember Phoneword. This should lead to more sales, and every business needs this, right?
Phonewords really took off back when the telecommunications industry was deregulated and the inbound number network was born. This was circa 2000, and it was also when almost all of the premium Phonewords were captured and presented for lease for customers.
Simple Telecom has a range of free features included in the hosting of our number ranges. This includes things like support for Professional Voice Recording for Voice To Email, Keypress Menus and Call Recording to capture the contact details of your telephone number callers and much more!
