Simple, transparent pricing
Pricing
Simple, transparent pricing for 1300 and 1800 numbers from $10 a month — plus call tracking, hosted PBX, SIP termination and international rates.
- 1300 & 1800 from $10/month
- No setup fees or lock-in
- Per-second charging
1300 Pricing
Our 1300 number plans start from just $10 per month with no setup fees or hidden charges. Whether you're a sole trader or growing enterprise, we have a plan that fits your call volume and budget. New to 1300 numbers? Learn about 1300 number costs and pricing.
| Plan | Monthly Fee | Landline | Mobile | Includes |
|---|---|---|---|---|
| Prepaid 1300 | $10 per month | 15c | 35c | $5 call credit, prepaid only |
| Light 1300 | $15 per month | 12c | 32c | $5 call credit |
| Cap39 1300 | $39 per month | 10c | 30c | 250 fixed line minutes + 100 mobile minutes |
| Fixed Cap39 1300 | $39 per month | 10c | 35c | 500 fixed line minutes |
| Mobile Cap39 1300 | $39 per month | 12c | 30c | 250 mobile minutes |
| Cap79 1300 | $79 per month | 7c | 25c | 750 fixed line minutes + 300 mobile minutes |
| High Volume 1300 | $99 per month | 5c | 16c | $99 call credit |
Important Information
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
- Cap plans have a monthly fee that is the only amount charged until included value is used; once inclusions have been exhausted, a per minute rate applies as per listed prices
- SMSs are charged at $0.20 each and can be enabled/disabled from the SMS feature on the Customer Console
- Critical Information Summary
1800 Pricing
1800 numbers are 100% free for your customers to call from anywhere in Australia. Plans start from just $10 per month, with your business covering the call costs to provide premium customer service. Want the full cost breakdown? Learn about 1800 number pricing and costs.
| Plan | Monthly Fee | Landline | Mobile | Includes |
|---|---|---|---|---|
| Prepaid 1800 | $10 per month | 15c | 35c | $5 call credit, prepaid only |
| Light 1800 | $15 per month | 12c | 32c | $5 call credit |
| Cap39 1800 | $39 per month | 10c | 30c | 250 fixed line minutes + 100 mobile minutes |
| Fixed Cap39 1800 | $39 per month | 10c | 35c | 500 fixed line minutes |
| Mobile Cap39 1800 | $39 per month | 12c | 30c | 250 mobile minutes |
| Cap79 1800 | $79 per month | 7c | 25c | 750 fixed line minutes + 300 mobile minutes |
| High Volume 1800 | $99 per month | 5c | 16c | $99 call credit |
With the Cap plans, the monthly fee is the only charge until the included value is used, then you pay the per minute rate listed.
Still not sure which is right for you? Compare 1300 numbers (shared call cost) with 1800 toll-free numbers (free for customers) — view 1800 pricing and how 1800 numbers work.
Important Information
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
- Cap plans have a monthly fee that is the only amount charged until included value is used; once inclusions have been exhausted, a per minute rate applies as per listed prices
- SMSs are charged at $0.20 each and can be enabled/disabled from the SMS feature on the Customer Console
- Critical Information Summary
Call Tracking Pricing
All Call Tracking plans come with the full reporting suite of features and assistance integrating into your website.
| Plan | Monthly Fee | Fixed Line | Mobile | Includes |
|---|---|---|---|---|
| Call Tracking — Beginner | $5 per month | 12c | 32c | Numbers from 40+ regions |
| Call Tracking — Serious | $3 per month | 5c | 18c | Numbers from 40+ regions |
| Call Tracking — Marketer | $2 per month | 4c | 16c | Numbers from 40+ regions |
Important Information
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
- Cap plans have a monthly fee that is the only amount charged until included value is used; once inclusions have been exhausted, a per minute rate applies as per listed prices
- SMSs are charged at $0.20 each and can be enabled/disabled from the SMS feature on the Customer Console
- Critical Information Summary
Hosted PBX
If you have good internet, then the Hosted PBX product from Simple Telecom is a cheap way of taking calls from your customers and making calls out. We have 2 basic variants: the STARTER edition, which is really just for making and receiving a few calls each month, and the BUSINESS edition, which is for general business use. We offer an inclusive pricing model on the Business plan, which will give the accountant peace of mind knowing the fixed pricing nature of the cost.
| Plan | Users | Local/National | Mobiles |
|---|---|---|---|
| $5 Starter | 1 | 10c untimed* | 10c per minute |
| $29 Business | 1+ | Untimed | Untimed |
Important Information
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
- Cap plans have a monthly fee that is the only amount charged until included value is used; once inclusions have been exhausted, a per minute rate applies as per listed prices
- SMSs are charged at $0.20 each and can be enabled/disabled from the SMS feature on the Customer Console
- Critical Information Summary
1300 Number and 1800 Number SIP Termination
SIP termination delivers calls directly to your own SIP-capable phone system.
| Plan | SIP 1300/1800 |
|---|---|
| Monthly Fee | $8 per month |
| Calls | 4c/min |
- Advanced SIP Delivery to your Asterisk PBX (or similar)
Important Information
This is a prepaid product only, and a self-service product for people with technical skills. There is no telephone support available. If you're not familiar with SIP, or don't know what an IP is, you should look at our 1300 number plans. Standard fixed line and mobile pricing from the 'Prepaid 1300' plan applies for any overflow configurations to the PSTN network. If you have a large volume of minutes/numbers or even want a wholesale arrangement, contact us for better pricing.
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
- Cap plans have a monthly fee that is the only amount charged until included value is used; once inclusions have been exhausted, a per minute rate applies as per listed prices
- SMSs are charged at $0.20 each and can be enabled/disabled from the SMS feature on the Customer Console
- Critical Information Summary
International Pricing for 1300 Numbers and 1800 Numbers
We support almost every country in the world — so contact us for specific pricing. All international destinations have a flagfall of 15 cents per call. Here are a few of the common countries:
| Country | Rate per minute |
|---|---|
| United Kingdom (UK) | 13c |
| United States of America (USA) | 13c |
| New Zealand | 11c |
| India | 53c |
| China | 11c |
| Canada | 13c |
| Philippines | 50c |
| Singapore | 13c |
| Japan | 13c |
Important Information
- All pricing quoted is excluding GST
- Charges are calculated on a per second basis and rates provided are per minute
What our customers say
"Prosperity Media have used Simple Telecom's 1300 Number service for several years for our growing online marketing business. We have found the pricing to be great and the customer service to be top notch. Any questions we had were quickly answered via call or email. The reports provided are also great. If you are a small to medium business looking for a 1300 number or managed answering service, chat to the team at Simple today." — James Norquay, Sydney
"When I first looked into getting a 1300 number, it seemed impossible — it looked like I would have to sign up to a plan and pay a huge monthly fee to one of the big Telcos. I was delighted when I found Simple Telecom, and discovered that I could set it all up so easily. Our auto top up account is super-convenient, and the website is easy to use. Technology is a powerful tool for small business, and tools like Simple Telecom help us display a professional brand to the world." — Cathy, Brisbane
"To have a 1300 Number, callers can call a 1300 number from any fixed landline in Australia for the cost of a local call. Simple Telecom provides quality services and a wide range of call routing built-in facilities which help in handling big call volume very easily." — Muhammad Mohsin, Sydney
All pricing is ex GST. All call rates are per minute. Charges are calculated on a per second basis.
Explore pricing in depth
- See how much a 1300 number costs and what a 1300 number costs day to day.
- Compare 1800 number pricing and 1800 number cost.
- Understand are 1800 numbers free of charge and how charges for 1300 numbers from Malaysia work.
- Learn how much a 1300 number costs before you commit.