If you want to do more than simply create a point of contact for your customers, 1300 numbers are the way to go as they not only create a way for customers to contact you, they also make a statement about how serious you are about your business in terms of connecting with your customers.
It’s a fact that your clientèle will be more comfortable dealing with you if you present your business professionally in all of its varied aspects. So by presenting a professional image, you will generate more enquiries.
Customers are more likely to work with well-established businesses as they feel confident with such companies if something goes wrong. People need to feel reassured by knowing that the company they are dealing with has resources to back up their claims.
When you have a 1300, it creates an image of a fully established company that is committed to its customers, making it feel more professional than publicizing a mobile number where potential customers may hesitate to make an enquiry.
Every time someone calls you, a 1300 number allows you to market your services with various features and functions. One feature allows you to play a professionally recorded message introduction at the beginning of a call. This feature is an excellent way to reinforce your brand and its services.
The auto attendant function is another useful feature that allows you to route calls by the type of enquiry. For instance, you may divert calls about accounts to a voice2email service that is included with the number, or to an entirely different number.
When used in this manner, you will only take calls relating to new enquiries or current jobs. Even though it may sound difficult, it’s inexpensive and easy to set up. Not only that, it will also allow your company to operate and sound professional.
Phone names and phone words are some of the more popular versions of 1300 numbers as you can incorporate your business name or activity into the number.
This mean that every time a customer dials your number, they dial your business name or the service provided. This feature is an excellent promotional tool that looks impressive when displayed on vehicles and in promotional materials.
This is an excellent an inexpensive way for your business to stand out from the crowd, become more recognizable and memorable, all of which is sure to boost your sales enquiries.
Even if your company is a trade business with only one or two people working in it, the same rules apply. You must create a professional image to succeed and 1300 numbers help you achieve this and grow your business.
Author: David Thomas & Posted at: July 6, 2016 at 12:06pm
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