FAQ: How does the Live Answering Service Addon work?

We have a massive call centre with staff waiting to take calls 24/7. When your call comes through, we will answer it using your greeting (eg. Thanks for Calling ACME Inc, your local handyman shop. This is [name] speaking, how can I help you today?). We will then dialog with the caller as required, deflect questions and advise them that we will have someone call them regarding their enquiry. Then we will collect name, number and brief message from the caller.

We can extend this service to offer a highly customisable service so speak to us about your requirements and we will come up with something special and specific just for your business.