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FAQ: How Do I Change My Answer Point?

We provide a few options to change your answer point. The best method is logging into the Simple Console, navigating to the serves page, locating the service you wish to change the answer point on, clicking the control button.

Then you will have the ability to change the answer point. It will give you a drop down with other services on your account, and/or provide you a text field where you can manually select the desired answer point.

If you cannot access the simple console, you can call on 1300 858 751 or email through to info@simpletelecom.com.au and one of the customer service representatives will assist you.