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Effective telecommunications for small businesses


Effective telecommunications for small businesses

When looking to acquire a business phone system, it is important to have a few considerations in mind. Most business owners will look to purchase a phone system that works according to the nature of their business. The needs of the business will determine the communication systems you choose. It can be a tragedy to buy a phone system that does not meet up to the needs of your company. As much as different companies will have different phone system requirements, there are some qualities about a phone system that will be the same for most companies. Below are some of the things to consider when purchasing a phone system for your company.

Virtual and physical phone system

The options of choosing a virtual system over a physical system are dependent on the business needs of a particular company. A company that is dependent on the physical interactions of its workers will prefer a physical phone system that can be installed in the office.  For small companies whose nature is still flexible, a virtual system can be the best option. The choice between a virtual system and a physical system is also determined by the day to day work that a company handles. A company whose main focus is on production of a commodity will go for a virtual system that also enables phone answering services. This allows the employees of that company to focus more on value production and have a phone answering service for their incoming calls. For businesses that are service based, a physical phone system will enable the company to have direct interactions with potential clients.

Landline and Voice over internet protocol (VoIP)

The landline service and the voice over internet protocol service are another set of choices that most business owners will have to make when buying their phone system. VoIP systems are a good option for companies that have good internet connections. The advantage of a VoIP system is that it allows communication at a global level. This type of phone system can improve the business operation process of companies that have branches overseas. On the other hand the landline system only enables communication at a national or country wide level. This means that businesses can only have phone service that is accessible from a particular country. Small enterprises that have a local appeal might not require a VoIP service and therefore might prefer a landline service.

A 1300 to SIP system

As telecommunication tools and networks advance to a more world class level of service, inbound networks have become cheaper. SIP which stands for session initiation protocol makes use of voice over internet protocol (VoIP) to enable private branch exchange on the internet. A 1300 to SIP system is different from the traditional telephony service that required physical connections to the service provider. SIP systems delivers an IP enabled private branch connection over fiber optics which are faster and more efficient. An SIP system allows for cheaper call rates and faster connections which is an advantage to most businesses.


Author: David Thomas & Posted at: June 6, 2016 at 2:41pm