Numbers that start with 1300 are very different to most landlines. They offer functions that landlines just can’t match, setting them apart from regular phone numbers. As it’s worth finding out more about 1300 numbers, so you can make the best choice for your business, here are some major advantages that 1300 numbers can provide:-
The whole point of creating 1300 numbers was to get around the issue that normal landline numbers had. When connected to a telephone service for making and receiving calls, the abilities were limited. 1300 numbers are just for inbound calls, and it means more calls can be received on a daily basis.
When calling landlines, there are local prefixes to consider. While they are portable, there are extra charges for callers when they want to make a call from another part of the country.
1300 numbers don’t have these restrictions. They are nationwide numbers, easily portable and have no extra costs for callers anywhere in Australia.
Linked to the benefit above, these numbers are completely portable. It doesn’t matter where your business is located, the number will go with it.
Multi-site businesses will benefit too by just having the one number that can direct customers to their nearest branch based on their location.
Landline call handling options are quite limited when compared to 1300 numbers. Some of the great features of 1300 numbers include Voice2Email, Auto Attendant (IVR) and Promotion Messages.
It is possible to divert calls between landlines, but there are better routing options with 1300 numbers. Businesses can route the calls to mobiles and landlines, and it doesn’t matter where the call came from or the time of the call.
Call overflow offers the ability to route calls straight to another answering point when the initial point is unable to answer the call.
There are only so many sequences available for landline numbers, and it can make remembering them harder. With 1300 numbers, the business can use phone words or names instead within the number, making it much easier to remember. This has proven successful in marketing efforts, and will lead to more customers.
With a 1300 number, a business will generate more calls and see their calls handled quickly, efficiently and professionally.
The many features offer a better caller experience, which means potential customers will have a better first impression of your business.
This more positive experience leads to more enquiries and sales which means 1300 numbers are a fantastic marketing investment.
Author: David Thomas & Posted at: July 6, 2016 at 12:37pm