Looking for more information?

Read an article by Simple Telecom founder about 1300 and 1800 Numbers and 1300 and 1800 Numbers Part 2.

QUESTIONS


I want a number that makes a word

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To get a 1300 or 1800 that spells a word, you need to purchase it from Smartnumbers - who are a government branch of the ACMA. You can check if its available at: http://www.smartnumbers.com.au/. If the number you want is available for auction, it will have a starting bid price usually of $250. To place a bid, follow the instructions on the smartnumbers website. It usually takes six weeks to complete the process of bidding, payment and activation so please allow enough time.


Does having a 1300 or 1800 number affect my home/business phone or mobile?

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No. 1300 and 1800 numbers are ghost or virtual numbers that only exist inside the Australian telecom systems. They will not affect any service configured as an answer point.


Whats the difference between a 1300 vs 1800 number?

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Not Much. A 1300 number is slightly cheaper to own on our light plan and above as it has the 15 minutes free for local callers whereas the 1800 doesn't. 1800 numbers are toll free, where as 1300 numbers are usually charged as a local call - however this is a cost that is paid by the calling party, not the owner of the service. Apart from that, everything else is the same. The only thing to consider is who and how you are marketting your products and services too. If you are offering a community service or free enquiries/quotes then a 1800 may be better suited as people associate free calls with calling a 1800.


Is there a contract?

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No, we offer all our services on a month by month agreement. If you do wish to cancel or transfer your service, we require 30 days written notice.



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